Step 1: Consultation with Instructor
In all cases where a student has a disagreement with a grade assigned in a particular course or if a student believes that the course content deviated substantially from the course outline without notice, the student shall first discuss the matter with the instructor. If there has been a clerical or administrative error or if after the discussion the instructor wishes to change the grade for any other reason, the instructor will notify the Registrar’s Office of the error or the change using a Grade Change form. If, after 5 business days, the student has been unable to contact the faculty member, s/he should proceed to Step 2.
Step 2: Appeal to the Deans’ Office
If there has been no error, and, at the end of the discussion with the instructor, the student wishes to appeal the decision of the instructor, the student must submit a written appeal to the Deans’ Office. Grade Appeal Procedure forms are available from the Deans’ office or online. The appeal package must be delivered in hardcopy to the Deans’ office. E-mail appeals will not be accepted. Upon receipt of all appeal documentation, the Dean will consult with the faculty member to verify their assessment and grade to determine if a resolution of the disagreement can be mediated. The Dean will not override an instructor’s decision where the central issue of the student’s appeal is a difference of opinion between the student and the instructor about the instructor’s judgment or because of comparison between the grade the student is appealing and grades the student has received from other instructors. Appeals will only be mediated under the following circumstances:
Step 3: Final Appeal to Senate Appeals Committee
If no resolution has been affected by the Dean to the satisfaction of the student, a student may appeal the initial decision of the instructor to the Senate Appeals Committee using the following procedure:
A student wishing to appeal his or her grade must make a formal written appeal to the Registrar within one month of the mailing or issuing of the semester’s end transcript. The student will use the grade appeal form available from the Deans’ Office.
Senate Appeals Committee Membership
Vice President Academic + Provost / Vice Chair of Senate
Executive Director Enrolment + Student Services, Registrar / Secretary of Senate (Ex-officio)
One (1) Faculty member from each Faculty
One (1) student from each Faculty
One (1) Senate member
One (1) Dean
Structure of the Appeals Tribunal
To hear an appeal, an Appeals Tribunal shall be convened by the Registrar. The Senate Appeals Tribunal operates under the Senate Appeals Committee. The Tribunal membership shall include:
Vice President Academic + Provost who shall act as the chair;
Vice President Enrolment + Student Services / secretary of the Senate (Ex-officio);
Two (2) students elected by and from the Senate Appeals Committee;
Two(2) faculty members elected by and from the Senate Appeals Committee
The Tribunal’s meetings shall be in camera except where an instructor or student is invited to be a particular part of the Tribunal’s deliberations.
Actions by the Tribunal shall consist of one of two motions: that the appeal is sustained or that the appeal is denied. If the appeal is sustained, the Tribunal will ask the instructor to assign a new grade with a rationale. If the instructor does not wish to assign a new grade, the Tribunal will assign the new grade by majority vote. If the Tribunal is unable to reach a decision on the grade to be assigned, an independent assessor may be invited to review and grade the course work.
The Tribunal will normally override an instructor’s decision on a grade only on three grounds:
The Tribunal will not override an instructor’s decision where the central issue of the student’s appeal is a difference of opinion between the student and the instructor about the instructor’s judgment or because of comparison between the grade the student is appealing and other grades the student has received from other instructors. Within the University, the Tribunal’s decision is final and may not be further appealed.