Report all emergency situations to Security immediately. Security can be contacted by using any of the emergency phones found throughout the University, or by dialing 3838 from any internal Emily Carr phone. If you are calling from an external phone dial 604 844 3838. Security is on duty from opening to closing time and are trained to respond to all manner of emergency. They will quickly assess the situation and then summon any emergency service that may be required.
In the event of a life threatening situation, do not hesitate to call 911. If possible, you can then contact Security who can provide assistance until 911 dispatch arrive.
It is important that you try to remain calm when reporting an emergency and clearly state:
- The nature of the emergency
- The location of the emergency
- Your name
- Your location
Unless there is an immediate threat to your safety do not hang up until you are certain that no further information is required. After notifying Security, watch for their arrival and assist in directing them to the location of the problem. If the emergency requires the building to be evacuated, exit by the nearest fire exit.